Terms & Conditions

By submitting an enrolment enquiry, making a payment, or attending any Voltcortex programme session, you enter a binding agreement with Voltcortex under these terms.

Participants must be at least 18 years of age and have the legal capacity to enter a binding agreement. Organisations enrolling team members confirm that they have authority to do so on those members' behalf.

These Terms & Conditions are made available on our Website and provided upon request. Continued participation following any published update constitutes acceptance of the revised terms.

Voltcortex provides structured educational programmes on GPU accelerator computing and AI workload literacy. Programmes are designed for professional development and are not accredited tertiary qualifications unless explicitly stated.

Current programme offerings include: the Foundations of Accelerator Computing cohort course, the Hands-On Compute Lab for Developers, and the Team Enablement Programme. Descriptions, schedules, and pricing are published on the Website and may be updated periodically.

Programme delivery is primarily conducted from our Bangsar South facility. Certain programmes may incorporate remote participation options where communicated at the time of enrolment. Voltcortex reserves the right to reschedule sessions with reasonable notice if operational circumstances require it.

Enrolment is confirmed upon receipt of a written confirmation from Voltcortex following payment or approved payment arrangement. Submission of an enquiry form does not itself constitute enrolment.

Access to programme materials, recorded recaps, shared lab environments, and supplementary documents is granted to confirmed participants only, for the duration of the programme and a reasonable period thereafter as communicated at enrolment.

Access credentials and shared resources are personal to the enrolled participant and may not be shared with others. Corporate enrolments cover named participants; additional seats require separate enrolment.

All Content produced by Voltcortex — including course notes, slide decks, sample notebooks, reference sheets, and recorded materials — remains the intellectual property of Voltcortex or its licensed contributors.

Participants are granted a limited, personal, non-transferable licence to use programme Content for their own professional development and internal application within their organisation. This licence does not extend to redistribution, publication, resale, or use in training others outside the participant's immediate team.

Work produced by participants using shared lab environments during a programme (such as tuned model code or output notebooks) remains the property of the participant unless built on Voltcortex-proprietary base templates, in which case the Voltcortex licence terms above continue to apply to those base elements.

All fees are quoted in Malaysian Ringgit (RM) and are subject to applicable taxes. Payment is due in full prior to the programme start date unless a written instalment arrangement has been agreed.

Cancellation by Participant: Withdrawals notified more than 10 business days before programme commencement are eligible for a full refund less an administrative processing fee of RM 75. Withdrawals within 10 business days are not eligible for a fee refund, though the enrolment may be transferred to the next available cohort at no additional charge, subject to availability.

Cancellation by Voltcortex: If Voltcortex cancels a scheduled programme, enrolled participants will receive a full refund or priority enrolment in the rescheduled delivery, at the participant's choice.

Accepted payment methods and bank details are provided in the enrolment confirmation. Voltcortex does not store payment card information.

To the extent permitted under Malaysian law, Voltcortex's total liability to any participant for any claim arising from or related to a programme shall not exceed the fee paid by that participant for the specific programme in question.

Voltcortex shall not be liable for indirect, consequential, or incidental losses, including lost profits, lost data, or business interruption, even if advised of the possibility of such losses.

Voltcortex is not liable for equipment, hardware, or data loss arising from use of shared lab environments where such loss results from participant action or third-party infrastructure failure beyond Voltcortex's reasonable control.

Nothing in these terms limits liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable Malaysian consumer protection law.

Either party may withdraw from the agreement in writing. Participant withdrawal is subject to the cancellation and refund terms in Section 7.

Voltcortex may terminate a participant's access to a programme with immediate effect if the participant breaches Section 5 (User Responsibilities), misuses shared resources, or acts in a manner that disrupts the experience of other participants. In such cases, no fee refund will be provided.

Upon termination, any programme-specific Content licences granted to the departing participant cease, though the participant may retain printed or already-downloaded materials for personal reference under the terms of Section 6.

These terms are governed by and construed under the laws of Malaysia. In the event of a dispute, both parties will first attempt to resolve the matter informally by written notice to the other party, allowing 14 calendar days for a good-faith response.

If informal resolution does not succeed, either party may refer the matter to mediation through the Asian International Arbitration Centre (AIAC) in Kuala Lumpur. Should mediation not resolve the matter, disputes will be submitted to the exclusive jurisdiction of the courts of Malaysia.

Nothing in this section prevents Voltcortex from seeking urgent injunctive relief from a competent court where necessary to protect its intellectual property or confidential information.

Entire Agreement: These terms, together with any enrolment confirmation, constitute the entire agreement between the parties and supersede prior discussions on the same subject matter.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force.

Waiver: Failure by Voltcortex to enforce any provision does not constitute a waiver of that provision or any other.

Assignment: Participants may not assign or transfer their enrolment rights without written consent from Voltcortex. Voltcortex may assign its rights in connection with a business restructure or transfer, provided the rights of enrolled participants are not materially diminished.

Notices: Formal notices should be sent in writing to the contact address below. Routine programme communications may be made by email to the address provided at enrolment.

Voltcortex may update these Terms & Conditions from time to time. The current version will always be published on the Website with the effective date noted at the top of this page.

Participants enrolled in an active programme at the time of an update will be notified by email at least 14 days prior to the updated terms taking effect for their enrolment. Continued participation after that date constitutes acceptance of the updated terms.

For new enrolments, the version of these terms in force at the time of enrolment confirmation applies throughout that programme, unless the participant is notified otherwise.