Privacy Policy

1. Who We Are

Voltcortex operates GPU compute literacy programmes from Block C, Tower 3, Avenue 5, Bangsar South, 59200 Kuala Lumpur, Malaysia. For questions about how we handle personal data, contact us at [email protected] or by phone at +60 3-7866 5219.

2. Data We Collect

We collect personal data only where there is a clear reason to do so. The information we may hold includes:

• Name and email address — collected via our website contact form or direct correspondence
• Phone number — if provided voluntarily in a form or message
• Organisation name and role — when relevant to programme enquiries or team enrolments
• Programme participation records — attendance, feedback, and materials distribution
• Website usage data — collected via cookies and analytics tools (see Section 6)

We do not collect sensitive personal data such as identification numbers, health information, or financial account details through our website or standard programme process.

3. How We Use Personal Data

Personal data is used for the following purposes:

• Responding to enquiries and providing information about programmes
• Processing enrolments and managing programme logistics
• Distributing programme materials and recorded recaps
• Sending operational communications related to a booked programme (schedule, venue, preparation)
• Collecting post-programme feedback to improve content
• Invoicing for corporate enrolments

We may send information about upcoming cohorts or new programmes to people who have previously enquired or enrolled. You may opt out of these communications at any time.

4. Legal Basis for Processing

Under Malaysia's PDPA and general data protection principles, we process personal data on the following bases:

• Consent — when you submit a form on our website
• Contractual necessity — when processing data to fulfil a programme enrolment
• Legitimate interest — for communication about related programmes with past participants, balanced against privacy expectations

5. Data Retention

We retain personal data for as long as it is needed for the purpose it was collected, and no longer than required by law or operational necessity. General guidelines:

• Enquiry contact data not followed by enrolment: up to 12 months
• Participant records: up to 3 years after programme completion
• Corporate invoicing records: up to 7 years for accounting compliance
• Feedback responses (anonymised): retained indefinitely for programme improvement

On request, identifiable data is deleted earlier where deletion does not conflict with legal obligations.

6. Cookies and Analytics

Our website uses cookies to understand how pages are used and to remember preferences. We use analytics tools that may collect aggregated data about page visits and interactions. You can manage cookie preferences at any time using the controls provided when you first visit the site, or through your browser settings. See our Cookie Policy for details.

7. Data Sharing

We do not sell personal data. We share data with third parties only in limited circumstances:

• Service providers who assist with programme administration (email delivery, invoicing tools) — bound by data processing agreements
• HRDF administration for eligible corporate claims — only with participant consent
• Law enforcement or regulatory authorities — only where required by law

8. Data Security

We take reasonable technical and organisational steps to protect personal data from unauthorised access, disclosure, or loss. These include access controls on systems holding personal data, use of encrypted channels for data transmission, and limiting access to programme records to staff with a need to handle them. No transmission over the internet is fully secure; we cannot warrant absolute security, but we maintain ongoing practices to minimise risk.

9. Your Rights

Under the Personal Data Protection Act 2010 and general data protection principles, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of data we are not required by law to retain
• Withdraw consent for marketing communications at any time
• Object to processing based on legitimate interest

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

10. Third-Party Links

Our website may include links to external pages. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies separately when visiting them.

11. Children's Privacy

Voltcortex programmes are designed for working professionals. We do not knowingly collect data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, contact us at [email protected] for immediate removal.

12. Changes to This Policy

We may update this policy periodically. When material changes are made, the updated date at the top of this page will reflect the revision. Continued use of our website or services after a change constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions or requests:

• Email: [email protected]
• Phone: +60 3-7866 5219
• Address: Block C, Tower 3, Avenue 5, Bangsar South, 59200 Kuala Lumpur, Malaysia

If you are unsatisfied with our response, you may contact the Department of Personal Data Protection Malaysia (PDPD) as the supervisory authority for personal data matters in Malaysia.